Clients reviews about J&J Plumbing Services Canberra

The guys have been out to my place a few times to do some work for the owner. Every time they have been out, they are always friendly, relaxed, happy and professional. No job ever seems too much or to little. Ethan especially deserves a shoutout for working on the mains in the cold and rain. Despite the challenges, he still did a great job and left the water meter box looking better than it ever has. The comms from the office are also super efficient. J&J Plumbing send out texts to let you know the tradesman is on their way, and also let you know if they are running a bit late… which is hardly ever, and never more than 30mins. I have a great experience with them every time and can’t recommend them enough! Thanks team! ~ Tracey F

Cannot speak highly enough of the work done by Todd. He came round to quote for a water tank pump, and by the next business day, we were booked in. The whole job was sorted in under a week, and he actually took the time to explain exactly how the new pump works. To top it off, he came back later that same afternoon when my toilet had an absolute freak-out. He quickly fixed the dodgy setup the original builder had installed and went on his way without a fuss. Genuinely can't rate this highly enough. If you want your plumbing done right with brilliant service, J&J are your go-to. Make sure you ask for Todd! ~ Lach N

We had been following J & J Plumbing /Renovations for some time and on the back of all the great reviews, chose them to complete our bathroom renovations......... We are so happy we did and absolutely love the final result. From start to finish, the team delivered exceptional service and quality workmanship with great communication every step of the way. The attention to detail was outstanding and they offered expert advice that truly elevated the final result. This team combined skill, integrity, and great customer service. I highly recommend them to anyone looking for high quality plumbing and renovation work. ~ Sanchia M

J&J knocked it out of the park! We had another team in to install a deck. A few days before work was to begin we realised a down pipe that would be covered by the deck was disconnected and cracked. We told J&J that we needed a solution in a few days that could be done the same day they came to see the issue as it would no longer be accessible the day after. They came that morning and worked around the other guys installing the deck, knew the solution straight away, went out to get supplies and came back and had the issue fixed within the hour. Can't recommend enough. ~ Em

Spoke with Jade the other week to get some plumbing works done last minute. Jade was super helpful and accommodating. She followed up with me when I had bunch going on and arranged an appointment that suited. Oli came around and changed out the kitchen mixer, checked other cartridges and updated piping. He was real personable and professional. I received the invoice which came with a full description of works done and photos as well. Really impressed with this company and happy to recommend them. Thanks again. Rhys. ~ Rhys W

Once Allianz Insurance gave myself the nod to go ahead & replace one of my toilet systems I contacted Jess from J&J Plumbing. He was prompt to come on out & give a quotation on supply on a new system. He is extremely friendly & knows his trade very well. Because I have permanent disabilities Jess suggested a larger higher toilet to be installed in my bathroom. From the time he came out & did a quote was only one week later & he returned to install the new system. He had to break away the old leaking system. He was very particular about cleaning up all the mess before attempting to fit the new system. Once the job was finished I was very happy & satisfied with the standard of plumbing work carried out. Plus he was a very pleasant guy to have in my home. Lastly he also gave me a contact of a cabinet maker which I was needing for another job. So many plumbers are sloppy & don't care less I highly recommend Jess & his business partner for any plumbing job that requires a job to be done once & not needing further returns. ~ J W

I had a great experience with J&J Plumbing. I called at 9:30am on a weekday with a plumbing issue, and they were able to have someone out to me within the hour. Todd was fantastic — really lovely, professional and knowledgeable. He took the time to explain how the pipes and everything worked and walked me through the process, which I really appreciated. He got the job done quickly and efficiently. I’d definitely recommend J&J Plumbing and wouldn’t hesitate to use them again! ~ Nikki T

Highly recommend J&J Plumbing. They were professional, punctual, and communicated clearly throughout the entire job. The quality of their work was excellent, they left everything clean and tidy, and the pricing was fair with no surprises. It’s refreshing to deal with a tradesperson who turns up when they say they will and takes pride in their work. I’ll definitely be using J&J Plumbing again and wouldn’t hesitate to recommend them to anyone needing a reliable plumber. ~ Jacob A

J&J was booked by our property manager to attend to some plumbing issues we’d reported during our inspection. Jesse was quick to respond to the work order, having us locked in within a day. He was punctual, well presented and clearly knows his trade. He was polite, understanding, and respectful when listening to our explanations of the issues. Jesse fixed all of the drainage issues and leaky taps promptly and professionally. 10/10, highly recommended ☺️ ~ Belinda T

When you call their number, you speak directly with someone from the team. When our hot water went out they arrived the same day to diagnose and were quick and professional. Ended up needing a new electric water system. Unfortunately the hot water stopped again a few months later but they came out within hours of our call. Diagnosed the issue and replaced the thermostat on the spot under warranty. ~ Chris B

Great work by the guys! They were on time, friendly and efficient. We had bought the wrong sink mixer and they re-installed the old mixer tap and came back 4 days (after a weekend) to remove the old mixer tap, install the new one and tested everything. They even rang Reece to sought out issue with the wrong tap. Price was excellent despite our hiccup. I would thoroughly recommend J & J plumbing for any plumbing work. ~ leehill1000

Wonderful service with a non-urgent but time sensitive water leak. Vacating my rental apartment and found the inlet taps to washing machine decided to fail. The representative contacted me and managed to move a minor mountain to juggle schedule to fit in job. The plumber arrived right on time and sorted issue with min fuss. He was friendly and helpful, and worked fast and clean. Great job and grateful customer😁 ~ Janine K

J&J Plumbing coordinated a team to undertake general house exterior repair. The work involved replacing and repairing part of an eave. This meant removing the sheeting, replacing a rotten timber support with new timber, new sheeting, then plastering and finally repainting the affected area. All at height. Three trades (carpenter, plasterer and painter) co-ordinated by J&J Plumbing. An excellent job and reasonably priced. Will use again. ~ Paul F

Outstanding service from J&J Plumbing Services Canberra! They supplied and installed a new hot water system, repaired our toilet, and fitted a new pressure release valve to the water meter. All done quickly, professionally, and with great attention to detail. The team was punctual, tidy, and easy to deal with from start to finish. Honest pricing and high-quality work. Highly recommend them for any plumbing needs! ~ Nick D

Fantastic service, prompt response and straight forward solutions. Booked in for general maintenance, J&J were able to schedule us within the week. Jayden was polite, called ahead and excellent at explaining the problems and options to us with well estimated quoting. In a day he found solutions to our issues, gave great advice for other problems beyond his scope, and kept/left a clean and tidy workspace. Will be getting J&J back for future jobs. ~ spanna r

These guys were fantastic. Had a plumbing emergency, they were so responsive, someone was there within the hour, they were so helpful and Ollie was just amazing. After the emergency was dealt with, they came back a few days later and fixed what had gone wrong. Fantastic service and very reasonably priced. Would definitely recommend and use them again. Thank you so much ~ Cherokee W

Our electric heat pump hot water system recently failed and J&J Plumbing responded quickly to our call. After investigating and looking at options, we elected to have a new system installed. Josh attended on a Saturday right on time and was professional, courteous and friendly. The install went smoothly and our hot water was back on. I would highly recommend J&J Plumbing to anyone ~ Dom B

J&J helped me with selection, supply and fitting of arthritis-friendly taps. All the pre-fitting communication was great. The young man who did the work was polite, personable and efficient; he was on-time and left no mess; he even took his shoes off when he came inside, without needing to be asked. The cost was competitive and the end result is excellent. I am impressed. ~ K R

FANTASTIC SERVICE We contacted J&J Plumbing on Sunday and received feedback regarding our Hot water heater the same day. Organized for our system to be replaced the very next day. Jesse was very prompt and professional and has completed out request with no dramas whatsoever. Would recommend J&J Plumbing to everyone. Great value, Great Service. Thanks Jesse :-) ~ Melissa R

Jesse and Riley have installed all the plumbing in our new studio and they have done a great job. Jesse also guided us through the process of working out what we needed, giving us lots of helpful advice. They are very responsive and always turned up when they said they would. Their charge was very reasonable too. Highly recommended! (Marg and Alec) ~ Alexander B

The team at J&J plumbing did a great job of replacing our entire drainage and sewer connection which was failing due to tree roots and 50-year-old piping. I won't have to worry about this again. They also worked on a bathroom renovation a few months earlier and replaced a tap while they were here for much less than other quotes we had received. Great bunch of guys - Highly recommend. ~ Andrew H

Jesse and Ollie were awesome. They talked me through the whole process: what they were going to do, the equipment, what I could expect to find, risk and general advice. Super friendly, honest guys who did great work and fixed the downpipe back into the stormwater drain! Highly recommend them and will definitely use J&J again. ~ Charlotte L

Jesse was very professional, punctual and solved the problem with our blocked kitchen sink drains, that had persisted for months. We had already paid a plumber previously & he did not fix the blockages but Jesse had it all sorted for us within an hour☺️ The communication with the office was great too! ~ Tracey H

We’ve just had our bathroom, toilet and laundry completely gutted and redone by J&J Plumbing/Renovations and couldn’t be happier. From the outset they have been incredibly easy to work with, transparent about process and costings, and very efficient. I would happily contact James again for any future work we do. ~ Kate H

Reviews from our customers

Find us on social media